View real-time reports that track the reply time to emails and online enquiries, time to completion and customer engagement rate, as well as tracking how long each member of your sales team takes to respond to inbound sales leads with the nifty tool that timetoreply has developed.
Timetoreply has created a tool that allows you to have real-time statistics with everything you would need to see exactly how long an agent has taken to respond to emails, how many emails were received as well as to judge the quality of each response. Having vital statistics like this available empowers you to have an overview that will enable you to adjust your approach to boost sales and change the conversion rates of leads into sales, which can only lead to an improved and impressive reputation for service excellence to your customers.
Many sales opportunities are lost through slow response times that do not catch potential customers while they are still in the mood to buy, with the result that your competition is given an opportunity to turn that same lead into a sale. Email is at the core of business communication and is growing rapidly as more and more potential customers turn to the internet to do their product research and purchasing, and by using the statistics and analytics provided by timetoreply, you give your company a hundred times better chance of converting a hot, live lead into a sale.
This is a fast-paced world we move in, and your response times to leads will determine whether your sales move upward to success or take a downturn, which no business can afford in a climate where consumers demand quick response times and nothing but the best in customer service.
Timetoreply is the perfect tool to use in order to measure and improve your email response times, giving you a clear picture of how important it is to implement quick reply times that will turn inbound leads into sales. Timetoreply is so versatile that it works with all email services, whether you use Outlook, Office 365, Ms Exchange Server, IMAP, Gmail, Yahoo and Mac Mail, in addition to not having to change your email service, you do not need to install any software in order to make use of timetoreply.
Contact our team at timetoreply and start your 21 day free trial or request a demo today and get ready to convert more leads into sales than you ever have!