There can be no doubt that innovations in technology have changed the landscape of business, communication has become instantaneous and online business tools and software have exploded onto the market to improve every level of operation in businesses of every size.
Marketing has also become an entirely different beast to the restrictions that we used to have, relying on expensive print ads and brochures that more often than not lined the bottom of many a waste-paper basket!
Low cost, effective email marketing has given us the opportunity to reach large numbers of people via entertaining and informative targeted newsletters, special offers or business updates, and email communication is still the number one communications tool, one that can make or break the back of any busines
Having a website, even if it is a simple brochure-type site, makes your business accessible to thousands of people searching for products and services on the internet every day, and if they are interested in your offerings, the first thing they will do is to send off an email enquiry or filling in an online form.
And therein lays the rub! What happens in your business when that email enquiry you have worked so hard to invite in is not responded to quickly enough? Nothing – except that your service is not likely to be viewed in a very positive light and your company will have lost an opportunity to turn an enquiry into a sale!
The fast-paced web environment means that you need to pay attention to any business software tools that will keep your business on an upwardly mobile trajectory for success, innovation is all around you, it’s a simple matter of looking at which software will best carry you forward.
Timetoreply is a solid, well-developed software package that makes better online reply times straightforward and simple. It works with your existing email to give you statistics and analytics to show just how well your sales agents are managing their email inquiries, monitoring both group and individual mailboxes.
Adding a timetoreply leader-board to your sales office also offers incentives for your sales team to outperform each other by upping their reply time, the number of emails sent and received, as well as customer engagement rates, among other winning goals!
Any sales agent who is well incentivised is going to go all out to contact and qualify more leads than ever before, and best of all, you have a complete, real-time overview of all statistics at your fingertips on your timetoreply dashboard online!
Nothing does more for any business than a reputation for superb customer service, any customer receiving a quick response to an email is going to feel valued, which is something they will be more than happy to share with friends, family and colleagues; it’s worth the invaluable word-of-mouth advertising before a sale is even concluded!
Many top business experts have done the research and the results are pretty clear, using timetoreply to maintain a consistently steady response to emails within the first 5 to 20 minutes of an enquiry gives you a 100 times better chance to reach out to your prospects while you are still on their mind, and they are still in a buying frame of mind!
Contact timetoreply for a free demo or trial to make the most of your email and online marketing campaign budgets!