Let your customers know they count by responding to their online and email enquiries quickly and efficiently so that they know how important they are to your business and create a customer satisfaction level that is outstanding.
Slow or non-existent response times are the death of sales and no lead can be resurrected once it has gone cold, and with a majority of consumers who use the internet to source and research products, if they feel that they do not warrant a reply or get an automated response that is not followed up quickly, they will immediately move on to the next supplier. The average lifespan of a live lead is only 5 minutes, and if you are able to match your responses to this timeline you will be grabbing the attention of the customer while they are still in the mood to buy, with a 900% more chance of turning a hot lead into a sale.
The team at timetoreply have put extensive research into the development of their innovative tool which places every statistic about emails received and responded to by your sales team, without the need to install software or change email services.
From the timetoreply dashboard you will be able to view exactly how many emails were received by each member of your sales team, monitor every moment from when the email is received to how long it took to response and how good the quality of the response was.
Quick reply time is essential and with timetoreply you will be able to measure individual mailboxes and group mailboxes, view analytics such as timetoreply™, time to open, customer opens as well as replies.
You will not find a better partner than timetoreply to assist you with changing your approach in order to generate more sales out of leads received, we give you the tool and the rest is up to you! Get ahead of the competition and contact our team to show you how it works with a free demo, or if you would like to have a free 21 day trial run for up to 3 agents, we will hook you up and show you how to get more people to contact you once you can proudly display your average reply time on your website!