In a business world that operates largely on email and internet leads and enquiries, a quick reply time is essential if you want to keep potential customers from moving on to your competition due to slow response times by your sales teams, and timetoreply has made it a cinch to monitor the quality and speed with which enquiries and leads are responded to.
Timetoreply provides real-time statistics and analytics that allow you to drive your online sales to the highest level, without the need to install any software and is also compatible with all email services. Timetoreply puts you in the position of being able to monitor exactly how many emails are received, how quickly they were responded to and how good the quality of the response was from each member of your sales team.
Timetoreply is also an excellent tool for creating agent leaderboards to raise the bar in response times by your sales team with incentivised driven conversion of leads into sales, leading to healthy competition among the team to reach the highest levels in customer satisfaction.
By using the metrics on the timetoreply dashboard, which can be filtered according to your requirements, you will have statistics and analytics that will show you exactly how to streamline your approach in order to increase contact rates and boost sales to move you into a leadership position in your industry.
Consider that 78% of sales go to the first company to reply to an enquiry, that the lifespan of an online lead is only 5 minutes and that you have a 900% increase in contact rates when your sales team responds within 5 minutes of the enquiry, investing in a timetoreply package is one that will yield amazing returns in a very short time.
Visit our website to check out the in-depth research done by Forbes, Harvard Business Review and the Kellogg School of Management and change your approach email responses completely.