timetoreply™ is an email reply time tool that can be used across the board from small to large corporate sales teams. It tracks all emails from the moment their leads arrive to when a response is made by one of your team members. Using timetoreply™ allows you to track every email within your business and interpret its data.
Teams using timetoreply™ are able to track and improve the efficiency of their sales agents when it comes to replying promptly to incoming emails. It also tracks and maps all other relevant data regarding the volume of emails and how much engagement they prompted, which in turn allows you to better align business decisions with business goals.
No Software Needed
In large corporations it is easy to lose track of exactly what happens to emails but with timetoreply™, which requires no software, business owners can see exactly how long it takes sales staff to respond to emails, how many emails are received and how many were responded to. This analysis can give an indication as to the quality of engagement with potential new clients and customers, which is a key factor in growing business. TTR also measures internal emails and SLAs.
Nurture Leads for Better Client Retention
Online marketers and lead generators who would like to know exactly how well their leads are being nurtured by clients benefit hugely from using the timetoreply™ dashboard and statistics. They can quickly assess when business leads are responded to and how long it takes a client to distribute these sales leads to the correct agents. This can be beneficial from a client retention point of view because clients who are assisted with handling their leads will be satisfied clients.
timetoreply™ offers a clearer insight into the life of email and internet leads coming into your offices and how to make the most of this knowledge. Raise your profile as a reliable company that delivers service excellence right from day 1!