Blog | Athenkosi Tshiki (19)

Athenkosi Tshiki

Email – Still the World’s Most Popular Customer Service Medium, Yet the Slowest for Replies

Brands have been flocking to social media over the past few years, as platforms like Twitter and Facebook grow in popularity as spaces for customer interaction.

3 Big Reasons Why Optimising Your Reply Time is Important

We all like to feel as if we matter. And we know the more a business cares about our custom, the…

How to link timetoreply to your existing web form.

timetoreply works with your existing web form provided that it is setup as follows:

How Does Your Reply Time Compare to Your Peers and Competitors?

How do you know you’re getting back to prospects faster than your competitors? Considering 78 per…

How to Manage SLAs: A Guide

SLAs (service level agreements) are tricky to measure, report on, and meet. But, when managed…

How to Make timetoreply Work for Your Business

How to Make timetoreply Work for Your Business Statistics prove it… Responding faster to website…

South Africa’s Internet Service Providers Way Too Slow Replying To Website Inquiries

South Africa’s Internet Service Providers Way Too Slow Replying To Website Inquiries Just covered…

How Fast Response Rates Sent Sales Through the Roof

How Fast Response Rates Sent Sales Through the Roof The timetoreply Story Why are some sales leads…

A Simple Guide to Boosting Sales With timetoreply

Of course you want to grow sales and customer acquisition for your business.

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