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5 Areas of Your Business Where Email Response Time Matters Critically Here’s a shocking statistic in a 2018 Customer Service Benchmark Report on email response time conducted by SuperOffice: “62% of companies ignore customer service emails.”…

When someone takes the time to fill out an online contact form requesting a quote or contact from…

Just a few weeks ago, the Covid-19 crisis was mostly confined to China, but now it’s a global…

Now that’s something any business is after, short term, long term, any other term; success. The…

As a business owner, it’s vital to grow your business every year. But, increasing sales steadily…

Generate more inbound leads and use these tools to optimize your service to turn new customers into…

Lead response management: turn inbound leads into sales What’s the point in spending money…

Naturally, we’d all like a pleasant answer to this question, but, more often than not, company…