Blog

Improve team communication performance Remote working is in vogue these days, and it will not be incorrect to say that it is instead the way forward for businesses to function. It is astonishing to note that, as per Gallup, the percentage of remote…

In today’s customer-centric world, businesses must ensure their customer service teams are equipped…

How to nail your customer email management As your company grows, you’ll see rapid growth in…

Some companies have a ticketing system for customer service. Some have live chats, and some rely…

Knowing how to acquire, nurture, and convert leads is the bloodline of every business. Digital…

Marketing and sales are the two arms of a business responsible for growth, profit, ROI, and most…

Improving your email response time improves your results Studies have found that 80% of customers…

At a time when social media seems to be a part of our every waking minute, email is still hanging…

Why is email marketing so important? It is a simple, direct, and effective way of connecting with…