Blog (13)

5 customer service tools that every customer service team should have

In today’s customer-centric world, businesses must ensure their customer service teams are equipped with flexible & powerful customer service tools to do the job right.

A complete guide to nailing your customer email management

How to nail your customer email management As your company grows, you’ll see rapid growth in…

Best customer service software for managing emails in 2021

Some companies have a ticketing system for customer service. Some have live chats, and some rely…

How to combine email newsletters and webinars to generate and nurture leads

Knowing how to acquire, nurture, and convert leads is the bloodline of every business. Digital…

SMARKETING – How to align sales and marketing to improve ROI and revenue

Marketing and sales are the two arms of a business responsible for growth, profit, ROI, and most…

Improve your team’s email response times with these 4 tools

Improving your email response time improves your results Studies have found that 80% of customers…

How to improve your email contact success rate with 4 key steps

At a time when social media seems to be a part of our every waking minute, email is still hanging…

Best email marketing services for small businesses in 2020 [Infographic]

Why is email marketing so important? It is a simple, direct, and effective way of connecting with…

How virtual receptionists can improve business responsiveness and increase lead conversion

This article is brought to you by our friends at Smith.ai. Smith.ai’s 24/7 virtual receptionists…

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