Blog (14)

How virtual receptionists can improve business responsiveness and increase lead conversion

This article is brought to you by our friends at Smith.ai. Smith.ai’s 24/7 virtual receptionists and live chat agents capture and convert leads by phone, website chat, texts, and Facebook.

How to effectively manage a shared team mailbox

A Shared mailbox address is an email address that looks like support@, contact@, talkto@, etc. This…

New! customer table breakdown and multiple customer gomain groups

We’ve added a new table to the timetoreply Overview Report called the “Customer Breakdown” table.…

New! Real-time ingestion means real-time reporting

Real-time email analytics reporting for O 365, G Suite, and MS Exchange The timetoreply reports…

Email Meter vs EmailAnalytics: Which one is better? (And what’s the alternative?)

Email tracking tools like Email Meter, EmailAnalytics, and timetoreply can be excellent levers to…

Feature update! MS Exchange bulk add now available

How to bulk link your MS Exchange mailboxes We’re super excited to announce that we offer “Bulk…

6 Rules for writing follow-up emails

Ask any business professional and they will tell you that one of the most important parts of…

5 creative email personalizations that no one else is doing

Five creative email personalizations that no one else is doing It’s well established that…

How to set customer email response time benchmarks – a quick guide

How to set customer email response time benchmarks – a quick guide It’s an age of instant…

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