Blog | Athenkosi Tshiki (4)

Athenkosi Tshiki

Inbox Showdown: The Pros and Cons of Shared vs. Individual

The pros and cons of shared vs. individual It’s time to settle the score on whether a shared or individual mailbox is the king of email management.

The cost of waiting: How delayed email responses affect customer service

How delayed email responses affect customer service Introduction Email is the lifeblood of modern…

From Inbox to Excellence: Mastering Email Response Efficiency Metrics

From inbox to excellence: Mastering email response efficiency metrics

Maximizing impact: how to enhance your customer-facing team’s email performance

How to Enhance Your Customer-Facing Team’s Email Performance In the digital age, where…

Seven types of customer appreciation emails to increase brand loyalty

Seven types of customer appreciation emails to increase brand loyalty As a business, you constantly…

6 ways to dramatically improve your response time and increase sales!

6 ways to dramatically improve your response time and increase sales In the competitive sales…

5 golden rules for effective remote team communication

5 golden rules for effective remote team communication In the lockdowns triggered by the pandemic,…

How to track response time in Outlook | timetoreply

Master measuring and tracking email response time in Microsoft Outlook The saying “Time is money”…

8 ready to use customer service email response templates

8 ready to use customer service email templates Customer service agents deal with several queries,…

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